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jspl (Jindal Steels & Power Ltd.)

Portfolio item details

wireframe: JSPL wireframe

Portfolio: JSPL Portfolio

Information Architecture: JSPL IA

A web based solution was developed with portal support to integrate the legacy system with new Requiremnet.

UX Process

My Roles: Research, UI/UX Design, Prototyping

Skills: Adobe Photoshop, MS PowerPoint

UX Methods: Interviews, Brainstorming, Sketching, Wireframing

Project Overview - Digital Transformation Through Paperless System

Jindal Steels & power limited wanted to moved to paperless system, converting all paper based,information for storing and archive to E-paper. Being a part of UX service design we found JSPL run on SAP legacy system Portal .The SAP system is very complex, Access system is very tidious.No available portal system to share the Finance, HR, Admin and Operation Data through one unified channel.

Problem

No Integrate Unified Portal System
All Department Employee General information are not avaible
paper based process
High Cost of Storing, Archival of Document
Duplicate of information and fear to wear & Tear of paper based infornmation or got lost
Document Mangemnt system to reduce the Paper Dependancy
Slow System

Solution

The main aspects focused on during the project include:

Integrate the Document Managment BPM Application with SAP Legacy system
Document Mangemnt system to reduce the Paper Dependancy
Integarte all the department to share information through single Portal
Support role based on User Profile Portal
Employees personal details, New Joinee, Birthday /Anniversary & Leave managment and throgh integrate HR System
Booking of Meeting Room & IT Devices through Newtwok & IT System
24/7 access

UX Research and Design process

The Process

From the problem I experienced, I saw an opportunity here to improve the travel experience for other travelers. I will be following this human centric approach:

UX Research and Design process

I. Research
Heuristic Evalution User Research

Heuristic Evaluation

The current layout is simple and minimalistic. In addition to evaluating the current schedule section, I asked two participants to review in order to get objective feedback.

User Research

User reserach is done to know the type of user use the application. Ethnography research is done to know the user to perform the task, how that do the current task.

Analayse the daily repeted woirk for automation
Time spend on each work, optimize with task analysis
Heuristic Evalution of Existion SAP System, and make teh improvment ion New system
Evalute user technical skill and cognatiov level for each task journey

Persona

II. Synthesis	Heuristic Evaluation
Persona Information Architecture	The current layout is simple and minimalistic. In addition to evaluating the current schedule section, I asked two participants to review in order to get objective feedback. The results are as follows:

Site Map

Focused on possible navigation point.Define Internal & Extrernal links

III. Ideation	Wireframing
Wireframing	We led 8 users through the prototype, instructing them do the task on Dashbaord.. We took notes of problem areas, pauses, and questions. We were able to gather data on the overall booking process as well as the success of the newly added function